Shenzhen Sam's Club Customers Caught Using Display Hair Removers to Shave On-Site
SingTao · 2 SOURCESabout 1 hour ago2 MIN

Summary
Two young women sparked public outrage after being caught on camera using display-only hair removal devices at a Sam's Club membership warehouse store in Shenzhen's Qianhai district to groom themselves. The incident, witnessed by another shopper who filmed the scene, showed the pair taking turns—one acting as a lookout while the other shaved their underarm hair, then switching roles so the second woman could remove leg hair. The footage has since gone viral online, drawing widespread criticism. Sam's Club management responded on March 29, stating they had not received formal complaints but emphasized that display items are strictly for exhibition purposes and customers are prohibited from using them directly.
Key Points
- Incident occurred at Sam's Club's Qianhai location in Shenzhen, Guangdong Province
- Two young female customers used display-only hair removal devices to shave underarm and leg hair
- The women took turns: one acted as lookout while the other groomed herself, then switched roles
- A fellow shopper documented the scene and shared the footage online, sparking heated discussion
- Store staff confirmed on March 29 that display devices are not for customer use and would be stopped if witnessed
Why It Matters
This incident highlights growing concerns about inappropriate behavior by some shoppers at major retail outlets, particularly at popular cross-border shopping destinations frequented by Hong Kong residents. As Sam's Club continues to attract large numbers of visitors from Hong Kong, such incidents could impact the store's reputation and customer experience, raising questions about store management and the need for clearer signage regarding display item usage policies.
This incident highlights growing concerns about inappropriate behavior by some shoppers at major retail outlets, particularly at popular cross-border shopping destinations frequented by Hong Kong residents. As Sam's Club continues to attract large numbers of visitors from Hong Kong, such incidents could impact the store's reputation and customer experience, raising questions about store management and the need for clearer signage regarding display item usage policies.