Queen Mary Hospital Elevator Crisis: 24 of 28 Lifts Broken, Contractor Suspended
HK01 · 3 SOURCESabout 1 hour ago2 MIN

Summary
The Architectural Services Department acknowledged on May 14 that serious elevator defects plague Queen Mary Hospital's newly constructed Clinical Block 1, where 24 of 28 elevators have malfunctioned since the building began phased operations last year. The main contractor Paul Y. – On Lee Joint Venture and subcontractor Anlik Elevator Company Limited face suspension from government construction tenders as authorities order comprehensive remedial work. Between July 2024 and June 2025, seven reportable incidents occurred, including six cases of trapped passengers and one injury from floor misalignment.
Key Points
- The new Clinical Block 1 at Queen Mary Hospital has 28 elevators, with 24 experiencing operational failures or requiring repairs
- The main contractor is Paul Y. – On Lee Joint Venture, while Anlik Elevator Company Limited handled the elevator installation work
- Seven reportable elevator malfunctions occurred from July 2024 to June 2025, including six incidents where passengers were trapped
- Investigation revealed damaged circuit boards, faulty level sensors, poor wire connections, and substandard installation workmanship
- The department has suspended both companies from participating in public works tenders and reserves the right to pursue legal claims
- Current operations remain limited to non-clinical facilities only; full clinical services await completion of remediation
Why It Matters
This incident underscores persistent quality control concerns in government infrastructure projects, as the hospital's new building—constructed at significant public expense—now faces extended operational delays and potential financial claims. Patients and healthcare workers will continue to face disrupted access to facilities until repairs are completed, raising questions about oversight mechanisms for major public works contracts .
This incident underscores persistent quality control concerns in government infrastructure projects, as the hospital's new building—constructed at significant public expense—now faces extended operational delays and potential financial claims. Patients and healthcare workers will continue to face disrupted access to facilities until repairs are completed, raising questions about oversight mechanisms for major public works contracts .