local · HK01

Two Travel Agencies, Tour Guide Lose Licenses Over Forced Shopping

about 1 hour ago4 MIN
Two Travel Agencies, Tour Guide Lose Licenses Over Forced Shopping

Summary

The Travel Industry Authority (TIA) has revoked the licenses of two travel agencies and a tour guide for their involvement in forced shopping incidents targeting mainland tourists. Guoming Travel Ltd and Earl Travel Co Ltd, together with tour guide Sun Gun-ying (孫觀英), were found to have failed to protect tour group members from coercive shopping practices during visits in February and April this year. The regulator emphasized its zero-tolerance stance and announced heightened enforcement ahead of the National Day Golden Week holiday period.

Key Points

  • Guoming Travel Ltd and Earl Travel Co Ltd had their operating licenses revoked by the TIA for failing to prevent forced shopping
  • Tour guide Sun Gun-ying was also stripped of her license after making threatening remarks to coerce tourists into purchasing goods
  • The violations occurred when the two agencies hosted mainland inbound tour groups in February and April 2026
  • The TIA stated that licensees are legally obligated to ensure tourists are not harassed, coerced, or improperly influenced during shopping activities
  • Violation of license conditions carries criminal penalties of up to HK$100,000 in fines and two years' imprisonment for agencies, and HK$50,000 plus one year for guides
  • The TIA had previously revoked one travel agency and two tour guide licenses in April and June, and suspended a registered shop for 30 days

Why It Matters

With National Day Golden Week approaching, Hong Kong expects a surge in mainland visitor arrivals, making the TIA's enforcement action a critical signal that the city is committed to protecting tourist rights and maintaining its reputation as a welcoming travel destination .
With National Day Golden Week approaching, Hong Kong expects a surge in mainland visitor arrivals, making the TIA's enforcement action a critical signal that the city is committed to protecting tourist rights and maintaining its reputation as a welcoming travel destination .

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